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FAQadmin2025-06-10T18:02:34+00:00

Frequently Asked Questions

What is Channel Letter Designer?

Channel Letter Designer is a cloud-based sign design tool built specifically for sign shops. It allows your team—and your customers—to create professional channel letter sign designs right from your website.

Can I cancel anytime?

Yes, you can cancel your subscription at any time from your account settings.

Who is this tool for?

This tool is ideal for sign shops, signage manufacturers, and franchises who want to streamline design workflows, save time, and offer a self-service design experience to their customers.

What features are included in the free trial?

The free trial includes access to core features like our sign design tool, hundreds of fonts, color customization, design templates, and basic project tracking. You’ll be able to test how it works on your own website.

How do I integrate the designer into my website?

Integration is Super Easy. You can copy an embed code and paste it on your website or just create a button and link it to your designer. We provide a step-by-step guide and support during your free trial to help you get started quickly.

Do I need any design or technical skills to use it?

Not at all. The tool is designed to be user-friendly for both sign shop teams and customers. No design experience is required.

What happens after the free trial ends?

You’ll have the option to choose from one of our affordable monthly plans based on your business size and needs. We’ll send you a reminder before the trial ends—no surprise charges.

Can I use one account for multiple shop locations?

Each location requires its own license under our multi-location plan. This ensures accurate tracking of projects and performance per store.

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